About the BBB Consumer Foundation

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The Foundation is committed to the following objectives:

  • To promote understanding and awareness of marketplace issues, including consumer fraud and financial exploitation.

  • To be an information resource.

  • To assist consumers in recognizing consumer fraud and financial exploitation and ways to avoid becoming victims.

  • To serve as the community resource for information and education-related marketplace/consumer issues.

  • To advocate and facilitate the planning of community services. To encourage and promote programs and presentations which enhance the financial quality of life for consumers.

  • To promote wise charitable giving decisions for consumers through the Foundation's Charity Review Program.

 

The Foundation provides direct and indirect services to the community. We operate as both an information-gathering tool and community resource.

  • Senior Scene:
    Charlotte’s Premier Event for Information on Medicare & Insurance Fraud Prevention.

  • Elder Fraud Prevention Program:
    Dedicated to recognizing and preventing fraudulent activities and unethical business practices in our community.

  • SeniorGrapevine.org:
    SeniorGrapevine.org is designed to be an information community email bulletin service for the purpose of providing timely consumer fraud alerts and information about activities, events and services relating to the mature adult community and industry.
    • For information on becoming a SPONSOR / ADVERTISER, click here .
    • For information on making a CHARITABLE DONATION, click here.
    • For GUIDELINES on submitting an event or announcement to Senior Grapevine, click here.

  • Senior Scam Jam:
    Senior Scam Jam is an annual event aimed at older adults and caregivers. This is a free, educational event offering information from federal, state and local government officials on current marketplace activities, unethical business practices, and ways to avoid becoming a victim of consumer fraud.

  • Hispanic/Latin American Outreach Program:
    Provides information, education and advocacy as tools to assist individuals in avoiding marketplace victimization a well as empowering them for future marketplace decisions.

  • Hispanic/Latin American Telephone Line:
    A dedicated telephone line for Spanish-speaking individuals. Call 704.927.8639.

  • Educational Presentations:
    Groups are presented with information that focuses on ways to avoid becoming the victim of frauds and scams.

  • Business Seminars/Workshops:
    Provides companies with the opportunity to enhance their internal office practices and business ethics.

  • Information Resource Center:
    General advice guides and brochures providing information on a variety of consumer issues offered in English and Spanish.

  • Consumer Resource Guide

  • Charity Review Program:
    Provides reports and evaluations on local charitable and non-profit organizations to assist contributors in making wise-giving decisions.

  • Silver Torch Award:
    This annual award is designed to recognize outstanding companies in Charlotte and surrounding counties who provide service excellence within the Older Adult Community. Nominations are accepted and awards are presented annually.