Media contact: Janet C. Hart, APR, CFEE (704) 927-8617 office

(CHARLOTTE, N.C.) – The BBB is warning Amazon shoppers and Facebook members to be on the lookout for phishing emails that claim to cancel your order or membership.

“The scammers are trying to lure you to click on the links in these emails,” said BBB President Tom Bartholomy, “if you do, you could download malware that will infect your computer with viruses to steal your identity.”

The Amazon email states that "your order has been successfully canceled," and it instructs you to click on a link to view your order summary.

The Facebook email informs you that Facebook has received an "account cancellation request," and it tells you to follow a link to cancel the request. (See sample email below).

If you receive suspicious emails, the BBB has this advice:

• Do not click on links or download attachments.
• Delete the emails and run your anti-virus software.
• Discuss phishing scams with family members of all ages who use the Internet.
• Check with BBB to learn more about identity theft.

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