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BBB Alert: Spoofing Scam Uses Amazon.com Email to Steal Your Identity

7/30/2010

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Media contact:  Janet C. Hart, APR, CFEE (704) 927-8617 office

CHARLOTTE, N.C. -- The Better Business Bureau is alerting consumers about fake emails purporting to be from www.Amazon.com sent to “confirm your order.”  The email looks real. It has the Amazon logo, an order number, a price, a description of what was ordered, and even a link to get an Amazon.com credit card. 

These fake Amazon.com emails are an example of “spoofing” which is a scam that copies a company’s identity to confuse you into thinking that you are dealing with the real company.  Spoofing scams are intended to trick you into clicking on the links in the email and providing personal information which can be used to steal your identity.

“The link for the Amazon.com credit card is especially troubling because you will be required to give your social security number,” said BBB President Tom Bartholomy. “When a scammer gets your social security number, they have stuck identity theft gold!”

If you shop on Amazon.com, the BBB has these reminders:

  • Amazon will not send you an email asking you for your social security number, your credit card number, PIN number, credit card security code, your mother's maiden name, or your Amazon.com password.
  • Amazon will not ask you to verify or confirm your order or account information.
  • Amazon does not send you emails that require you to click on links or attachments.
  • If you receive emails from Amazon about orders you did not place, please forward the e-mail to stop-spoofing@amazon.com for investigation.
  • Poor grammar or obvious mathematical mistakes are red flags that the email is fake.

For more information about safe online shopping and protecting your identity, please visit www.bbb.org.

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