Media contact: Janet C. Hart, APR, CFEE, Fellow PRSA (704) 927-8617 office
January 13, 2014 Update: Target data breach involves up to 110 million accounts. Originally, 40 million customers had their credit and debit card numbers breached via point of sale malware between November 29, 2013 (Black Friday) and December 15, 2013. An additional 70 million customers who shopped at Target prior to November 29, 2013 had their personal information including name and email compromised.
Neiman Marcus: Luxury retailer Neiman Marcus has also been hacked.
January 10, 2014 Update: Target announced today that the massive data breach included more accounts. Seventy million customer accounts were affected, up from 40 million originally reported. Target also said that the period when accounts were affected is greater than the few weeks originally announced.
The BBB advises customers who shopped at Target and paid by debit card or credit card to do the following:
1) Cancel the card you used and get a new one issued.
2) Change your PIN number, if you shopped with a debit card.
3) Change your password, if you shopped with a credit card.
4) Monitor your account activity closely for unauthorized charges.
January 2, 2014 Update: Target confirmed that an estimated 40,000 Target gift cards were not activated properly when they were sold. If you received a Target gift card or gave one, you can find out what you need to do at www.target.com.
December 23, 2013 Update: Chase Bank Lowers Daily Limits on Debit Cards following Target Data Breach. Chase Bank announced today that it is lowering the daily limits on its debit cards in the wake of the Target data breach to reduce the bank's exposure to loss.
If you have a Chase debit card, the daily limit that you can withdraw as a cash advance is $100 and the daily limit on the amount that you can charge to your debit card is $300. If you are using your debit card for travel or last minute shopping, the lower limits could complicate your plans.
Most debit card holders may not even realize that there is a daily limit on their account. You may think that your limit equals your checking account balance, but that is not the case. Daily limits help reduce losses if your card is stolen.
December 20, 2013 Update
CHARLOTTE, N.C. -- Yesterday, BBB warned Target shoppers, whose credit and debit cards may have been compromised by the data breach, to watch out for scam emails claiming to be from Target.
Then later in the day, Target announced that it had sent all forty million customers an email about the data breach. This email announcement from Target opens the door for scammers to send out fake "Target" emails that contain viruses that can lead to identity theft. With Target customers expecting an email from the real "Target", they may open fake "Target" emails and click on links or download attachments.
The BBB has this advice for Target shoppers:
1) Do not open a "Target" email if it is flagged by your operating system as spam or if it goes to your junk mail folder.
2) Look at the sender's email address. The sender's domain name should end in "@target.com". If it has any other letters or numbers after the "@" symbol other than "target.com", it is probably a scam email.
3) If you get an email from "Target", DO NOT click on any links or download any attachments in the email, regardless of how real the email appears. Scammers can easily create emails and websites that look like the real company.
4) If the email from Target does have links in it, you can HOVER over the link without clicking on it, to see what the web address is for the link. If the web address ends with anything other than "@target.com", it could be a scam.
For more information about phishing scams and identity theft, please visit BBB.
December 19, 2013 News Release
CHARLOTTE, N.C. -- If you shopped in a Target store over the past few weeks since Black Friday on November 29, your credit card or debit card may be part of a massive data breach.
This data breach could lead to unauthorized charges on your credit or debit card, and it could lead to identity theft.
If you are concerned about your financial information being compromised in the data breach, the BBB has these five tips:
1. Keep receipts in case you have to prove which charges you authorized and which ones you did not authorize.
2. Review your accounts. Check your credit card and bank statements for unauthorized charges every few days.
3. Watch out for email scams. Don’t fall for fake phishing emails purporting to be from Target, your bank or your credit card company about the data breach which instruct you to click on links or download attachments.
If you click on links or download attachments, your computer will be infected with viruses designed to steal your personal information.
4. Check your credit reports with all three credit bureaus to make sure that no one has opened credit accounts in your names.
You can get a free credit report at www.annualcreditreport.com.
5. Put an alert on your credit report so that you are notified when new credit accounts are opened in your name. Or, you can freeze your credit report so that no new accounts can be opened in your name.
For more information, please visit BBB or call 1-877-317-7236 toll-free in N.C. and S.C.