Consumer Resource Guide

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Important Toll-Free Telephone Numbers and Website Addresses

DO NOT CALL/SOLICIT - To remove your name from telemarketing mailing lists:

For pre-approved credit card applications:  Call 1-888-5-OPT-OUT (1-888-567-8688)

For telemarketing calls: Call 1-888-382-1222 or visit: www.donotcall.gov

For national advertising mailing & telemarketing lists, visit: www.dmaconsumers.org

CONSUMER ASSISTANCE AND COMPLAINTS

Better Business Bureau of Southern Piedmont: Call toll-free in NC and SC - 1-877-317-7236 or in Charlotte, call 704 927-8611 or visit www.bbb.org

Federal Trade Commission:  Call 1-877-382-4357 or visit www.ftc.gov

Legal Aid of North Carolina: Call 1-800-672-9304 or visit www.legalaidnc.org

Mecklenburg County Consumer Fraud Task Force: Call 704-927-8669 for Pre-recorded Scam Alerts or visit www.ConsumerTaskForce.org

North Carolina Consumer Protection Office: Call 1-877-566-7226 or visit www.ncdoj.com

North Carolina Department of Insurance: Call 1-800-546-5664 or visit www.ncdoi.com

North Carolina Secretary of State's Office: Call 1-800-688-4507 or visit www.sosnc.gov

North Carolina Utilities Commission/Transportation Rates Division: Call 1-919-733-7766 or visit www.pubstaff.commerce.state.nc.us

U.S. Consumer Product Safety Commission: Call 1-800-638-2772 or visit: www.cpsc.gov

MEDICARE/SOCIAL SECURITY INFORMATION

Medicare: Call 1-800-633-4227 or  visit www.medicare.gov

Social Security Administration: Call 1-800-772-1213 or visit www.ssa.gov

DEBT MANAGEMENT/CREDIT ISSUES

North Carolina Bankruptcy Court: Call 1-888-513-9765

To get a copy of your credit report or to dispute information on your credit report, call or visit each of the three credit reporting bureaus.

Annual Credit Report: Free credit reports from the national credit reporting companies, call 1-877-322-8228 or visit www.annualcreditreport.com

Equifax:  Call-1-800-685-1111 or visit www.equifax.com

Experian: Call 1-888-397-3742 or visit www.experian.com

TransUnion: Call 1- 800-916-8800 or visit www.transunion.com